Microsoft Teams Direct Routing

Microsoft Teams Direct Routing enables enterprises to connect their Teams deployment and contact centers or legacy voice platforms to the PSTN or SIP trunk providers via a certified session border controller (SBC). Direct Routing services can connect calls either using the Service Provider's IP-PBX or SIP Trunk Bring their own SIP trunk (BYOC) It also facilitates co-existence with legacy voice, UC and contact center platforms as enterprises migrate to cloud-based solutions.